Wanted: 1st/2nd Line Support Engineer – Southam (£25k)

Salary: £20,000-£25,000/annum (depending on experience).

My client is seeking a 1st or 2nd Line IT Support Technician to join their small, friendly team.

Duties to include (but not limited to):
– Providing customer support to clients
– Dealing with clients via telephone
– Building relationships through excellent customer service
– Support of all Helpdesk administration tasks
– Managing entries and data input into CRM Outlook System

About You:
– Previous experience in a similar role
– Technically-minded with good IT skills including a proficiency in Windows and Microsoft Office
– Excellent personal presentation and professional approach
– Strong communication skills (written and verbal)

On-site visits are a requirement of this role. A full, clean driving license is essential.

Sunshine Recruitment Group Ltd is an innovative, progressive recruitment consultancy where people matter. We are an equal opportunities employer and proactively support work-life balance.

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